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Online booking steps:

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1. Read through our policies before making an appointment.

2. Select gel removal (soft or hard gel) if needed.

3. Choose either regular polish or gel   (note: we only do nail art on hard gel).

4. Decide between single color gel or nail art:

   • Single color (soft/hard gel)

   • Nail art (simple/medium)

5. Choose whether to work on natural nails, add extensions, or do a refill

        ( If fewer than 3 nails need extensions, please note it in the comments).

6.  If you request a specific nail technician, please text us for booking.

7.  Select your desired date and time.

8.  Complete your payment.

9.  Receive a confirmation email.

  

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Cancellation and Salon Policies :

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Security Deposit

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• A $50 security deposit is required for each service you book. ( less than $50 will consider as full amount of payment.)

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• The deposit is non-refundable if you:

  • Are more than 15 minutes late​​​

  • No Show 

  • Change your appointment with less than 24 hours' notice

  • In these cases, we may take the next available client.

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Service Changes

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• If you need to switch your service (e.g., from medium nail art to single color gel manicure), please inform us ahead of time. 

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• If you are not sure where to book, feel free to text us or put your request on notes.

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• Same-day changes may result in only half of the deposit being refunded.

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Rescheduling / Cancel 

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• If you need to reschedule/cancel, please text us to (857-284-3832) ensure we have a record of the request.

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• If you booked online, please do not cancel your appointment on your own. The system will not automatically refund your deposit; we need to process it manually. 

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Payment Methods

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• Venmo: @Tinailery-Boston (Please do no select the business option; otherwise you will need to cover the service fee difference.) You can also find our Venmo Code at the bottom of this page, last 4 digits is 3832.

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• Zelle: tinailery@gmail.com  (Zelle is not refundable, if you have to cancel we would have to refund by Venmo)

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Payment Confirmation

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• After making the payment, please send us a screenshot to confirm your next appointment.

• Your appointment is confirmed once we respond with your appointment date and time.

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Salon Environment

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• We highly recommend not bringing companions, especially for hours services. The working area is reserved for customers to maintain a quiet and relaxing environment.

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• If your companion disturbs the nail technician or other clients, we will ask them to stay in the waiting area. 

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• If you need to bring a pet, please inform us in advance, as some client may be afraid of or allergic to pets.

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• Having strong-smelling food and electronic cigarettes are not allowed.

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Thank you for your understanding and cooperation!

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Here is the timeline of cancellation: 

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                                                                                  2/14 4pm

Anytime before 2/13 4pm      Less than 24 hours notices     No show/Late more than 15mins

 

                         

Cancel within this time is                      Cancel within this time is Non-refundable.

Refundable.                                   

                                               

 

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      BOOK HERE.      

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If you can not open the booking page, please copy the following link:

 https://go.booker.com/location/Tinailery/service-menu

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